Frequently Asked Questions
Q: Why should I create an account?
By creating an account, you'll gain access to new products, exclusive offers, order history, and much more.
Q: How can I track my order?
Orders are typically processed and shipped within business days. Please check your email for shipping and order confirmation. Your tracking number will be automatically emailed to you after your order is shipped. Registered users may also log in to My Account to view order status and history.
Q: I don’t want my order to be left at the door if I’m not at home; what can I do?
You can log into your CodeTrophic Hair Growth Oil account to locate the tracking information for your order. Please connect with the carrier directly to have your package either held or redirected to another address.
Q: How does CodeTrophic Hair Growth Oil guarantee product safety?
Please be assured, the safety of our products and ingredients is our priority. Our formulas are developed to comply with global regulations and the most stringent quality, traceability, and safety requirements. We take all the necessary steps to prevent using any substance that has been scientifically recognized to jeopardize consumer safety potentially.
Q: How shall I make the payments?
Following are the payment options available for your convenience:
- Cash On Delivery (COD)
- Cards (Visa Debit/Credit, Master Debit/Credit, American Express)
Q: How do I know the order has been confirmed?
Once you place an order, you will receive a confirmation email from us about your order notification.